Return and Withdrawal Policy Maison de Bijoux
1. Reflection period
You have the right to cancel your order up to 14 days after receiving it without giving any reason.
2. Registering a return
To register a return, please email us at mdbmaisondebijoux@outlook.com to receive a return form. In this email, you can also state the reason for returning the item.
3. Return period
After registering your return, you have another 14 days to send the product back to us.
4. Refund
We will refund the full order amount (including the original standard shipping costs) within 14 days of receiving your return, provided the product is returned in good condition.
5. Return shipping costs
The costs for returning the product are the responsibility of the consumer.
6. Exceptions to the right of withdrawal
Jewelry and accessories that are sealed for hygienic reasons and whose seal has been broken after delivery, or jewelry that has been custom-made or personalized (for example with initials or engravings), cannot be returned.